User Guidance

User guidance allows users to learn how to use devices, software and digital services effectively. The goal of user guidance is to provide clear and understandable instructions that enable users to learn basic skills and deepen their knowledge of information technology.

At KITT, we aim to provide a comprehensive description of the basic functions of the device or software, as well as to present the usage possibilities related to its various functions. We give clear instructions and teach step by step how to perform different tasks. We take into account the needs and skill level of different users, and we use clear and understandable language. In addition, we also take into account frequently occurring problem situations and how to solve them, so that users can be prepared and deal with them effectively.

Our goal is to make the use of information technology easy and to give users self-confidence and skills to use various devices and software.